HUB
Privacy Policy
At AstraGrid Hub ("we," "us," or "our"), we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and your rights regarding your data.
1. Information We Collect
We collect minimal personal data necessary to deliver our training services effectively. Specifically, we collect:
- Full Name
- Email Address
2. How We Use Your Information
We use your name and email address strictly for the following operational and training purposes:
- Program Delivery: Providing access to training materials, weekly assignments, and schedule updates.
- Certificates & Offer Letters: Generating and delivering program completion certificates, offer/enrollment letters, or related documentation.
- Communication: Sending essential training updates, assignment feedback, and support responses.
3. Data Retention and Deletion
Automatic Deletion: We retain your personal data only for as long as necessary to fulfill the training program. Your personal data (name and email) will be deleted from our active systems a few days after the completion of your training program.
Deletion Upon Consent/Request: In compliance with the laws of India, you have the right to request the deletion of your personal data at any time. If you wish to withdraw your consent or request that we erase your data prior to the automatic deletion timeline, you can submit a request, and we will delete your information accordingly.
4. Data Sharing and Third-Party Services
No Sale or Commercial Sharing: We do not sell, rent, or trade your personal data to third-party marketers, advertisers, or external sites.
Third-Party Service Providers: To deliver our services efficiently, we utilize trusted third-party tools, including: Email delivery service providers, workflow and communication automation software.
These third-party platforms process your data strictly on our behalf to facilitate course delivery, automated email dispatch, and operational workflows.
5. Your Rights Under Indian Law
Under applicable Indian data protection laws, including the Digital Personal Data Protection (DPDP) framework, you have the right to:
- Access details about the personal data we hold about you.
- Correct or update any inaccurate personal details.
- Withdraw your consent for data processing at any time.
- Request erasure/deletion of your personal data.
6. Contact Us & Data Deletion Requests
If you have any questions about this Privacy Policy or would like to request the deletion of your personal data, please contact us at:
Email: support@astragridhub.info